Returns & Exchanges
At TBCo, we want you to love your new home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a style mismatch, we are here to ensure your shopping experience remains seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in 'as-new' condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
